Shipping policy
COP YOUR DRIP ("we" and "us") is the operator of copyourdrip.com . By placing an order through this Website you will be argreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to matually protect and set expectations on our services.
GENERAL
We try to maintain accurate stock counts of all sneakers and apparels on our website. However, in rare cases of a stock discrepancy, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the product you selected, a different size (subject to availability ), a different product of same or greater value or store credit of the billed amount.
SHIPPING , ORDER AND DELIVERY INFORMATION
- All orders placed with Cop Your Drip are shipped from our registered store in Nagpur, India. COP YOUR DRIP , Ground Floor , Indu Yash Complex , Shop No.4 , Baji Prabhu Deshpande Chowk , Beside Subway , Nagpur , Maharashtra - 440010
- Cop Your Drip offers domestic shipping on all apparel and sneakers. The Domestic Shipping is calculated as per the country the order is being placed from all an estimated amount is shown while checking out.
- As soon you place your order with Cop Your Drip, you will receive a confirmation email. Orders are dispatched from our warehouse in Nagpur, India and will reach you within 7days - 12days of placing the order in case of domestic order.
- As soon as your order has been dispatched, you will receive an email with a tracking number which you can use to track your order on the website of the relevant courier company.
- The customer must provide full and valid address and contact details. Cop Your Drip can't and won't be held responsible for the loss of shipment due to incorrect address details.
- Deliveries by our delivery partner will take place on weekdays from Monday to Friday. Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. Covide-19 pandemic is an unprecedented situation, and the nationwide restrictions might cause a delay. In such instances, we'll steps to ensure shipment delays will be kept to a minimum.
- All Deliveries will be attempted 2 times, in case of the customer's inability to receive the package the first time. The order is returned to Cop Your Drip if the order isn't received by the customer on the 2nd time and additional fees would be charged for further shipping attempts. Please email us at info@copyourdrip.com in such cases.
- Any delay and/or extension in delivery time caused by the courier company your package is their responsibility. Cop Your Drip will attempt to fast track the delivery in case of delays, however, won't and can't be held liable for such after we've dispatched the item from our end.
- In instances of receival of a damaged-in-transit package, please write us a mail at info@copyourdrip.com . Cop Your Drip support team will work with you to give you a solution to the issue.
INTERNATIONAL CUSTOMS & TAXES
Since customs and duties collection differs in every country, they cannot be predicted-hence any additional duties or taxes charged by the government and thereby the courier company is deemed to be the buyer's responsibility.