- Are your sneakers authentic ?
Ans. Yes, all of our sneakers and other stuff are 100% authentic. We source them from trusted suppliers and take care of their authenticity.
- Do you have a return & return policy ?
Ans. Sorry, We don’t accept refunds and returns, if we satisfied your order. Sales once made are final and the sole responsibility of the purchasing party.
- How do I know if the sneakers are in new or used condition ?
Ans. We clearly label the condition of each pair of sneakers in our product description. You’ll get to know if they are deadstock or not
- What payment methods do you accept ?
Ans. We accept various payment methods, priorities to UPI and Bank Transfer. Our checkout page will provide a list of accepted list.
- What is your shipping policy ?
Ans. We offer shipping services with options for tracking. You can find more details about shipping costs and estimated delivery times during the checkout process
- Can I track my order ?
Ans. Yes, we provide order tracking for all shipped orders. You’ll receive tracking information once your order is processed.
- What if my package lost by courier partner ?
Ans. If a package lost, we try our best to recover it as soon as possible, rather than that we are not responsible for that.
- What about ETA Pair ?
Ans. We accept ETA pairs also on your request. We only deal in full payment upfront. ETA (Estimated Time Of Arrival) will be around 15-20 days, it might be early or delay.
- How can I contact your customer support ?
Ans. Contact information given on website or you can message us on social media also, we are here to help you out.